Aramea RAQL (Remedy Advanced Query Language) is a powerful and flexible tool designed to assist with the maintenance of data and the diagnosis and resolution of incidents caused by data issues.
By providing a SQL-like syntax, Remedy data can be easily manipulated to fix issues caused by user errors, code issues and integrations while still operating within the Remedy security model.
As RAQL statements are parsed and then converted to Remedy API calls, statements will also trigger the appropriate workflow on your BMC Remedy server.
We can also provide a Java library should you wish to streamline integrations to your BMC Remedy server.
Aramea RAQL supports BMC Remedy server 7.5 and later running either ITSM or custom applications including multi-tenancy environments.